📄 Privacy Policy for Cindy

Effective Date: 1st Jan 2020

Cindy (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, mobile app, or website (collectively, the “Ecommerce”).

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1. Information We Collect

When you use our Service, we may collect:

• Personal Information:

  • Name, email, phone number, home address, and emergency contact details.

  • Payment information (processed securely via third-party providers).

• Non-Personal Information:

  • Device details (type, operating system, IP address).

  • App or website usage data (pages visited, features used, access times).

  • Performance and crash reports to improve the Store.

• Optional Information:

  • Notes, feedback, or documents you provide for care instructions.

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2. Sharing of Information

We do not sell or rent your personal information. We may share information:

• With trusted service providers for scheduling, analytics, or payment processing.

• When required by law or legal obligations.

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3. Data Security

We use reasonable technical and organizational measures to protect your data. However, no online service is completely secure.

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4. Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect information from children without parental consent. If we discover such data, we will delete it immediately.

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5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.

• Opt out of marketing communications.

• Request restrictions on how your information is processed.

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6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website or app, with the “Effective Date” updated accordingly.